Services
Returns management from a Dallas 3PL.
Packed Right 3PL processes your returns from start to finish: we receive returned items at our Dallas–Fort Worth warehouse, inspect each one, restock what is sellable and report the rest. Products get back into inventory fast and your customers get a simple experience.
New accounts: Get 2 months free warehousing + $400 in credits.*
- Location
- Farmers Branch, DFW, Texas
- Facility
- Temperature-controlled, FDA-registered
- Carrier pickups
- Daily UPS, FedEx, USPS, DHL
- Inventory
- Real-time, powered by NetSuite
- In business
- Since 1998
Returns Management
We process returns, so you don't have to.
An easy return process is key to customer loyalty and satisfaction. How well you handle returns has a direct effect on how customers feel about your brand and on your margins.
Our returns management service makes the process fast and easy for your customers while getting your products processed properly and back into inventory as quickly as possible.
Returns arrive at the same warehouse that holds your inventory, so restocked items are available to sell again right away.
Brands in fashion & luxury, beauty & cosmetics, entertainment & toys and consumer packaged goods rely on it, and every order ships from our Dallas–Fort Worth distribution center with your stores and marketplaces connected.
What's included
Everything you need, handled.
Returns receiving
Returned packages logged and matched to the original order.
Inspection and grading
Each item checked against your condition rules.
Restocking
Sellable items go back into available inventory.
Refurbishing and repackaging
Light rework and repacking where it makes sense.
Disposal and liquidation
Unsellable items handled the way you choose.
Returns reporting
Clear records of what came back and why.
How it works
Up and running, step by step.
One account rep plans the whole move with you, from the first call to the first order out the door. And we help pay for it.
- 1Together
Set your rules
We agree how each condition is handled.
- 2Our team
Receive the return
Packages are logged against the order.
- 3Your rules
Inspect and decide
Items are graded and routed by your rules.
- 4You see it
Restock and report
Sellable stock is available again and you see the results.
New account offer
We help pay for the move.
- $200credit toward fulfillment costs
- $200credit toward inbound placement
- 2 monthsfree warehousing
Pricing
What sets your price.
Every quote is custom. These are the factors your account rep looks at, so there are no surprises on the invoice.
Get my custom quote- Return volume
- How many returns arrive each month.
- Inspection depth
- A quick check or a detailed grading process.
- Rework
- Repackaging, relabeling or refurbishing.
- Disposition
- Restock, return to vendor, donate or dispose.
Industries
Built for brands like yours.
Fashion & Luxury
Careful handling, returns and premium packaging.
Learn more →
Beauty & Cosmetics
Gift sets, sampling and unboxing-ready presentation.
Learn more →
Entertainment & Toys
Kitting, bundles and Q4 peak-season capacity.
Learn more →
Consumer Packaged Goods
High-volume pick and pack with retail-ready B2B shipping.
Learn more →
FAQ
Common questions.
More questions? See all FAQs or request a quote and your account rep will walk you through it.
Do you handle returns?
Yes. Our reverse logistics service receives, inspects and restocks returns so products get back into sellable inventory fast.
What happens to items that cannot be resold?
You decide. We can return them to you or the vendor, set them aside for refurbishing, or dispose of or donate them.
Can you support warranty and replacement programs?
Yes. We run replacement parts, warranty and returns management programs as part of our custom programs.
Ready when
your orders are.
2 months free storage + $400 in credits for qualified new accounts.